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Sorry We Missed You

Sorry We Missed You

We attempted to deliver your consignment but were unable to complete the delivery.

Please use the options available in the form to tell us what you would like to do next.

Your preferred date is subject to confirmation and the applicable delivery schedule.

Book a Pickup

SORRY WE MISSED YOU

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What would you like to do?
Redeliver to the Original Address

Please provide the details below so we can locate your consignment and consider your preferred delivery date. Your preferred date is subject to confirmation and the applicable delivery schedule.

Consignment Details
Delivery Address
Contact Details
Confirmation
I confirm that the information provided is correct.
Redirect to Another Address

Please provide the details below so we can locate your consignment and review whether redirection is permitted.

Consignment Details
Original Delivery Address
Requested Alternate Delivery Address
Reason for redirection
Contact Details
Acknowledgement
I understand that redirection is subject to verification, sender approval, service availability and may incur additional charges
Authorise to Leave

Please provide the details below so we can locate your consignment and review your Authority to Leave request. Please note that animals must be secured before the driver can leave the freight.

Consignment Details
Delivery Address
Contact Details
Customer Acknowledgement
I authorise Cochrane's Transport to leave my consignment at the delivery address without obtaining a signature
I understand that this request is subject to sender instructions, freight restrictions, site suitability and Cochrane's Transport delivery requirements. Submission does not guarantee approval and animals must be secured before the driver can leave the freight
Collect my consignment from a depot

You can request to collect your consignment from the depot rather than have it redelivered

Consignment Details
Delivery Address
Contact Details
Important Information
Do not attend a depot until you have received confirmation that your consignment is ready for collection and the collection location has been confirmed. Please bring any identification specified in the confirmation.