FAQ - Account Questions

Cochrane’s Transport provides freight services to approved account customers only and are unable to accept cash sales or one-off freight bookings.

Select Make a Payment from the Online Tools and Services menu.

To make an online payment using your Visa or Mastercard Credit or Debit Card you will need the Reference Number from the invoice you are paying and your Visa or Mastercard Credit or Debit Card.

1. Click on PAY BY BPOINT button.
   1. You are paying Peter Cochrane Management Pty Ltd
   2. Biller Code 1982024 – Online Acc Payment
   3. Enter Your Reference Number from the invoice you are paying in the field provided.
2. Click on NEXT button.
   1. Enter the amount you are paying.
3. Click on NEXT button.
   1. Enter your Visa or Mastercard Credit or Debit Card details.
   2. Card surcharge total payment amount including surcharge is displayed.
4. Click on NEXT button.
5. Review Details of payment and click on PAY.
6. Once you have completed your payment, BPOINT will provide you with a receipt number. You can choose to email yourself a copy of the receipt or print it.

Please mail your query to accounts@cochranes.com.au with the relevant invoice details and customer account name and number.

Our team will be in touch to assist with your query.

Customer accounts are available to approved businesses with a valid ABN and ongoing freight requirements. To request an application, please email sales@cochranes.com.au and our team will contact you to discuss your transport needs.

Please go to the Customer Login page to access the Customer Portal where you can obtain copies of your invoices and statements. 

Alternatively email your request to accounts@cochranes.com.au with either the invoice number or your customer account number for a statement.